Last updated: May 25, 2018: rewritten to explain in more detail what we do with personal information
We (iPluggers Limited) want to let you know which information we collect from you, when we do this and how we do this.
Cookies on site visits
When you visit pages on our site these cookies might be set:
We use Google Analytics to get more insight in the traffic on our site. Your information is first anonymized and then stored for anonymous statistics.
We use Google Translate for visitors and users that want to translate our pages. Google Translate uses 2 cookies: 1 to store the translation preference, 1 to remember the basic preferences such as choice of language.
- YouTube embedded videos
YouTube videos are embedded on artist profiles. For all videos privacy-enhanced mode is activated. This way YouTube will only store information when the video is played.
Artist & label accounts
When you create an account with us as an artist or label, information you provide at sign up will be used to create your label or artist profile. After login with your account you can further add and edit details to complete your label and/or artist profile.
After you pay for the promotion of a release and the promotion begins, your label and/or artist profile will become visible to the world.
Personal information provided at sign up or in your account interface such as your name, e-mail address, skype name and phone number will only be stored in our system and can be used by our staff to contact you to help you with your account.
We will also send you e-mails when needed to help you with your account.
When making a payment for our worldwide radio promotion, you can pay via PayPal or BlueSnap.These are third parties. When making a payment, the payment information you provide them with is not stored by us. The only thing that is communicated to us is who paid for what when so we can update your account status accordingly.
Radio station accounts
When you create an account with us as a radio station, information you provide at sign up will be stored in our system. Our moderators will use this information to determine whether you're eligible for an account. If so, your account will be activated.
The function of a radio station account is to keep you updated on new music available for airplay. Therefore, an integral part of our service is to send out light-weight e-mail notifications when a release becomes available. We call these notifications “plugging”. You can set the genres and frequency of your plugging at sign up and in your account interface. “Plugging” is technology developed by iPluggers.
When you download a release for airplay, we log who downloaded that release: the station name, country of origin and date of download is logged and also made available for the artist or label. No other information is shared with them.
If you decide to give feedback and/or request an interview, then that information will also be shared with the artist or label.
When you login with your account, we use a small cookie to remember your login session.
We also have a newsletter specifically aimed at artists and labels. This newsletter contains special offers and information on all things airplay. You can sign up for this newsletter when you sign up for an account with us or when you contact us via our site. Newsletter management is done by our system and third party MailChimp.
View, edit or remove your information
To see what information we have on file for you, you can login to your account.
To remove your account, you can contact us via firstname.lastname@example.org
For information related to your newsletter subscription, also please contact us directly via email@example.com
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these sites.